Letting Off Some Steam - Do Not Use Apex Minecraft Server Hosting! (Bad Customer Service)

Is Apex Hosting Worth It – Letting Off Some Steam – Do Not Use Apex Minecraft Server Hosting! (Bad Customer Service)


Letting Off Some Steam – Do Not Use Apex Minecraft Server Hosting! (Bad Customer Service)

Is Apex Hosting Worth It

In the premier episode, I talk about a bad customer service experience I had recently with Apex Minecraft Server Hosting, Don’t Use Them!!

Letting Off Some Steam is my Vlog series where I talk about my life, gaming and things that I want to get off my chest.

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Is Apex Hosting Worth It

Letting Off Some Steam – Do Not Use Apex Minecraft Server Hosting! (Bad Customer Service)

39 thoughts on “Is Apex Hosting Worth It – Letting Off Some Steam – Do Not Use Apex Minecraft Server Hosting! (Bad Customer Service)

  1. Ugh, what server host CAN I use?! Every single server I've googled reviews for has negative videos with tons of people in the comments backing it up, and all positive videos I found also have people in the comments bitching. Does a good server host even exist?!

  2. I know this is an old video and everyone has different experiences, but I've been using their hosting site for about half a year now and have only had fantastic customer service. Even when I've had problems with their hosting services, they've responded and fixed them within a day or two. Sorry you had a rough experience with them though

  3. Would love to add my experience here in case anyone is actually thinking of using them.
    I had a community server for my stream with over 1400 members. We'd spent 10s of thousands of hours on this server, been with Apex for going on a year.
    They sent me an overdue bill, I paid it. They charged me again the next day. I said oops, this is overpaid, what do I do so they said "You'll have to contact Paypal." I contacted Paypal and got it sorted. Apex then perma-deleted my account because I filed a dispute. No backups, no saves, perm deleted 10s of thousands of hours of work over me OVER paying them.

  4. I literally am watching this after they scammed me I paid 6dollars to start my server ok then I realized my server wasn't on I sent them a ticket with the transaction ID and how it says I paid but in there website it says I still gotta pay and they ignore my proof after they ask for it and tell me I've been sent on to the manegment team they'll reply withing 24hours iam still waiting rn

  5. kinda skipped through the video just to see the rest of chat, but i think you were more in the right there. i'd probably rename the video to something just relating to the bad customer service though

  6. By the way, for me apex are kind of nice people not ganna lie, they always help me with whatever i need, altho sometimes they just copy paste msges, but they still chat after, i agree with that dude was a asshole but i dont agree that apex support team is bad. I will asume that idot got banned from support team or something, i hope

  7. Nah they amazing you just landed on a stupid ass I had a similar request but me was to downgrade because I accidentally upgraded… and they canceled the upgrade also 8USD is not going to kill you I have a Bukkit server and I pay €8.50

  8. Apex hosting is such a scam. I created a server with them and they automatically upgraded my server and ended up charging me $130 before i noticed. Im trying to get my money back.

  9. I use apex and I love it but thats because ive never cancelled it and im a noob when to comes to these types of things. I want to cancel my servers but idk how and the wont tell me what to do. Im VERY upset with them. Thx for making this videos for warning future apex users.

  10. Bang Bang Potato, I bought my server before you made this video and I truly regret my decision.
    I experience a problem with them too often and so far they haven't solved one of them !
    So far I made 17 tickets and NONE were solved !

    Note : You don't have to make a ticket to have you server downgraded, you can simply change it in the "Active Services" then you have to click on the little icon next to the "view Details" , thing.

    My server : CyberCube
    cybercube ip : cybercube.apexmc.co

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