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Is Apex Hosting Worth It – Letting Off Some Steam – Do Not Use Apex Minecraft Server Hosting! (Bad Customer Service)
Letting Off Some Steam – Do Not Use Apex Minecraft Server Hosting! (Bad Customer Service)
Is Apex Hosting Worth It
In the premier episode, I talk about a bad customer service experience I had recently with Apex Minecraft Server Hosting, Don’t Use Them!!
Letting Off Some Steam is my Vlog series where I talk about my life, gaming and things that I want to get off my chest.
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Is Apex Hosting Worth It
Letting Off Some Steam – Do Not Use Apex Minecraft Server Hosting! (Bad Customer Service)
The 94 people who disliked we're the admins of "Apex Hosting"
This just sounds like user be stupid with his subscriptions
Ugh, what server host CAN I use?! Every single server I've googled reviews for has negative videos with tons of people in the comments backing it up, and all positive videos I found also have people in the comments bitching. Does a good server host even exist?!
I know this is an old video and everyone has different experiences, but I've been using their hosting site for about half a year now and have only had fantastic customer service. Even when I've had problems with their hosting services, they've responded and fixed them within a day or two. Sorry you had a rough experience with them though
Would love to add my experience here in case anyone is actually thinking of using them.
I had a community server for my stream with over 1400 members. We'd spent 10s of thousands of hours on this server, been with Apex for going on a year.
They sent me an overdue bill, I paid it. They charged me again the next day. I said oops, this is overpaid, what do I do so they said "You'll have to contact Paypal." I contacted Paypal and got it sorted. Apex then perma-deleted my account because I filed a dispute. No backups, no saves, perm deleted 10s of thousands of hours of work over me OVER paying them.
I literally am watching this after they scammed me I paid 6dollars to start my server ok then I realized my server wasn't on I sent them a ticket with the transaction ID and how it says I paid but in there website it says I still gotta pay and they ignore my proof after they ask for it and tell me I've been sent on to the manegment team they'll reply withing 24hours iam still waiting rn
I’m trying to cancel my servers and they won’t let me on my account
dats your problem not theirs
I would never treat someone like that, EVEN if they are not paying me!
please tell me how to cancel my subscribtion
Oh my how dare they want some respect… I’m so sorry that happened to you. praying for you
the people at apex suck, they are trying to make me pay them 30$ for no reason
i wanted to use it but now i dont know the breakdown said its good and the video is 3 years old but im not sure
i want a server for me and my friends i thinked of getting apex hosting or server.pro but after this video i think i will go with server.pro
kinda skipped through the video just to see the rest of chat, but i think you were more in the right there. i'd probably rename the video to something just relating to the bad customer service though
By the way, for me apex are kind of nice people not ganna lie, they always help me with whatever i need, altho sometimes they just copy paste msges, but they still chat after, i agree with that dude was a asshole but i dont agree that apex support team is bad. I will asume that idot got banned from support team or something, i hope
Bitch what, first of all, i didnt know they were that rude, second of all, u are still reading msges to this day!? u posted this 3 years ago dafaq lol
i dont agree with that at all, its a great server host
note: if apexhosting is reading this, im one of ur customers
So far I have had a great experience, shame it didn't work out for you 🙁
its a kid searching youtube tutorials on how to make a Minecraft server and sell it
I was about to use this until I saw your video lol
I use apex minecraft hosting and think the service is great. You were a little bit rude to them.
Nah they amazing you just landed on a stupid ass I had a similar request but me was to downgrade because I accidentally upgraded… and they canceled the upgrade also 8USD is not going to kill you I have a Bukkit server and I pay €8.50
I was literally bout to buy this and then I hooked up this video
bs its awsome
You can sue them if they take your money.
apex is gay Im mean super gay
We use it on our network, not a single problem has ever occurred
Apex hosting is such a scam. I created a server with them and they automatically upgraded my server and ended up charging me $130 before i noticed. Im trying to get my money back.
I use apex and I love it but thats because ive never cancelled it and im a noob when to comes to these types of things. I want to cancel my servers but idk how and the wont tell me what to do. Im VERY upset with them. Thx for making this videos for warning future apex users.
it wont let me cancel!!!!!!!!!!!!!!!!!!!
apex is a scam they keep on charging me and I cancelled my servers!
So far they had have good service…
Ty for sharing this video I was gonna use this but now I don't want to
Bang Bang Potato, I bought my server before you made this video and I truly regret my decision.
I experience a problem with them too often and so far they haven't solved one of them !
So far I made 17 tickets and NONE were solved !
Note : You don't have to make a ticket to have you server downgraded, you can simply change it in the "Active Services" then you have to click on the little icon next to the "view Details" , thing.
My server : CyberCube
cybercube ip : cybercube.apexmc.co
You weren't exactly kind xD
Agreed, that is terrible customer service. It's a pain in the butt to make people server mods on their service as well.
Nice, it's good that your warning the community bro. And surely it's illegal for them to cancel your subscription and keep your hard earned cash? Nice rant though dude 😉
That's just horrible customer service. I think it's clear that both Lewis and Doug are very unsociable people. Let's hope BeastNode will be more helpful!